The process of getting the file to you and the bill drawn is always seamless. The cost drafting team are always very helpful and get back to me when the say they will.
I would rate the customer satisfaction at 100%, the paperwork side of things is very good and seeing Mr John Plunkett from your team in action at a hearing makes me sure that I want your team on my side when dealing with costs. If I have a small query on a cost matter throughout a claim I know I can contact PIC and get their advice – this is a great additional service which makes your company stand out in terms of customer service.
Ann-Marie Whelan at Festival Law