Bills are drafted to a high standard. PIC’s problem handling with a positive solution/outcome is commendable. PIC’s desire to tailor service provision to suit client needs is helpful and on going support is appreciated as indeed is your patience with difficult files.
Your desire to ensure client satisfaction and commitment to achieving this is impressive. We have had ‘out of the norm’ files that come with their own problems and your team have demonstrated much patience.
Consultant at Wake-Smith Solicitors